Services
Six practices, one delivery team
Each service below sets out the business need it answers, how the work is approached, and what is typically delivered. Scope, timing and cost are agreed per engagement; we do not publish guaranteed outcomes.
Service 01
Custom software development
Typical business need
An existing product cannot express the way the business actually operates, or several disconnected tools are being held together by manual effort.
Delivery approach
Discovery workshops document the current process and the rules behind it. A data model and architecture are agreed before feature work starts, then the application is built in reviewable increments with automated tests covering the core logic.
Potential deliverables
- Written requirement scenarios and acceptance criteria
- Source code in a repository owned by the client
- Data model and architecture documentation
- Automated test suite and build configuration
- Deployment and operations notes
Service 02
Web application development
Typical business need
A team needs a browser-based tool — an internal console, a partner portal, a reporting interface — that works on any device without installation.
Delivery approach
Interface structure is designed around the tasks users repeat most. Implementation uses semantic, accessible markup with responsive layouts verified on mobile, tablet and desktop, and performance measured rather than assumed.
Potential deliverables
- Responsive application covering agreed user journeys
- Accessibility review against WCAG guidance
- Performance measurements for key pages
- Component documentation for future work
Service 03
Cloud and infrastructure
Typical business need
Deployments are manual and risky, environments differ from one another, or nobody is certain what is being monitored.
Delivery approach
Environments are defined as configuration so they can be recreated. Releases move through a scripted pipeline with a rollback path. Logging, metrics and alerting are set up around the failures that would actually matter to the business.
Potential deliverables
- Environment definitions for development, staging and production
- Automated deployment pipeline with rollback procedure
- Monitoring, logging and alerting configuration
- Backup and restore procedure with a tested restore
- Maintenance schedule for patches and dependency updates
Service 04
Business process automation
Typical business need
Staff spend significant time re-keying data, reformatting files, chasing approvals or producing the same report every week.
Delivery approach
The process is mapped step by step to separate what genuinely requires judgement from what is mechanical. The mechanical steps are automated with validation and explicit error handling, keeping a human decision point wherever one belongs.
Potential deliverables
- Process map of the current and proposed workflow
- Automated jobs, routing rules or approval flows
- Exception handling and notification rules
- Run history and audit record of automated actions
Service 05
Systems integration
Typical business need
Two or more systems hold overlapping data and disagree, or a new platform has to exchange information with software already in use.
Delivery approach
Each data entity is assigned an owning system. A transfer method is chosen per flow — API, message queue, scheduled batch or event stream — and failure behaviour is designed in from the start with retries and reconciliation.
Potential deliverables
- Data mapping with field ownership and update frequency
- Integration services or scheduled synchronisation jobs
- Interface contract documentation
- Reconciliation and error reporting
Service 06
Quality assurance and testing
Typical business need
Releases are uncertain, regressions appear in areas nobody touched, or there is no agreed definition of when something is ready to ship.
Delivery approach
A test strategy sets out what is covered automatically and what is examined by hand. Unit, integration and end-to-end suites run on every build, and exploratory sessions target the areas that automation cannot reasonably describe.
Potential deliverables
- Test strategy and coverage plan
- Automated test suites wired into the build
- Exploratory and acceptance test reports
- Release checklist and defect tracking process
Engagement notes
How services are combined
Most engagements draw on several of these practices. A new internal application usually needs infrastructure and integration work; an automation project frequently begins with a short discovery and testing effort. Services are sequenced into one plan rather than run as separate contracts.
Enquiries: [email protected] — bakautos.com
Scope and expectations
What we do not promise
We do not offer guaranteed commercial results, fixed performance improvements or assurances of legal or regulatory compliance. What we commit to is a described way of working: documented scope, reviewed code, tested releases and honest reporting on progress and risk.